At Old Stone Vets, we provide our own 24hr emergency Out Of Hours veterinary service, staffed by our own vets in our own surgeries. If you ring any of our surgery numbers, you will go through an answering service and then directly on to the vet on call that night or weekend and they will make suitable arrangements to meet. There is an Out of Hours Consultation fee (see “What we charge” for further details) which is payable at the time of consultation.
24hr veterinary emergency line for all species available via all the phone numbers to any of our 3 sites:
Many thanks for the prompt service provided on New Years Eve when our Clumber Spaniel broke her leg - great service as always!
I love this practice... always make each dog feel like the most important patient they have. They take time to answer questions and don't mind if you cry on the phone when your furbaby is having an "episode", lol
I have a caravan out in Eastgate. Took my cat to Rachel for a second opinion and changed over to this practice even though a 1 hour drive from home. Fantastic staff. Rachel and Karl are first class vets and lovely people that have helped my young cat so much with his many health problems and got him fit and healthy. Highly recommend them.
Rachel carried out a vetting on a horse for us on 19th April. We were travelling a long distance, didn't know any vets in the area but were recommended to contact Old Stone Vets. I am so glad that we did. What a professional and friendly practise, from the lovely lady on reception through to Rachel who did a fantastic job at the vetting. She had taken on board exactly what we were looking for in our potential new horse, and tailored the vetting exactly to suit that. We are delighted that the beautiful horse flew through the vetting and is now home with us. It gave us a lot of confidence having someone so knowledgeable and thorough as Rachel carrying out the vetting and we would recommend her and Old Stone Vets to anyone needing either a horse vetted or who needs a first class equine vet for their horses.
Rachel was lovely when she did the horses teeth, very calm and gentle with them, very happy
Bracken our collie needed treatment whilst we were on holiday. I found the care for my dog Bracken at the Old Stone Vets, Alston to be very caring and compassionate. All the staff are very kind and professional. They go the extra mile in their treatment and after care. I would recommend them.